Terms of service | Beluga Health

These terms of service govern your use of belugahealth.com (the "Website"), operated by Beluga Management LLC ("Beluga," "we," "us," or "our"). By accessing or using the Website, you agree to be bound by these terms.

If you do not agree to these terms, please do not use the Website.

These terms apply only to your use of belugahealth.com as a marketing and informational website. They do not govern any clinical services provided by Beluga Health, P.A. or its affiliated professional corporations, which are subject to separate agreements with patients and partners. They do not govern any commercial partnership agreement between Beluga and a partner brand, which is established through a separately negotiated and executed master services agreement or similar contract.

What this website is

belugahealth.com is a marketing and informational website. It describes Beluga's clinical infrastructure services, the protocols our clinical practice uses, the categories we support, and how brands can engage Beluga as a partner. The website includes informational content about clinical programs such as AutoRx, descriptions of our integration paths, and details about our pricing structure.

The Website is not a clinical service. We do not provide medical advice, diagnosis, treatment, or any patient care through the Website. If you are a patient seeking care, please consult with a qualified healthcare professional.

The Website is not a contract for services. Information about our pricing, timelines, and capabilities on the Website is illustrative and informational. Specific commercial terms with any partner brand are established through separately executed agreements following a scoping call and contracting process.

Eligibility

You must be at least 16 years of age to use this Website. By using the Website, you represent that you meet this requirement and that you have the legal capacity to enter into these terms. If you are using the Website on behalf of a company or organization, you represent that you have the authority to bind that entity to these terms.

The Website is intended for business-to-business audiences. It is not directed to consumers seeking clinical care.

Acceptable use

You agree to use the Website only for lawful purposes and only in ways consistent with these terms. You agree not to:

Use the Website in any way that violates applicable laws or regulations
Use the Website to transmit viruses, malware, or other harmful code
Attempt to gain unauthorized access to any portion of the Website, our servers, or any related systems
Use automated means such as scrapers, bots, or crawlers to access the Website at a rate or volume that interferes with normal operation, except for well-behaved search engine crawlers indexing publicly accessible content
Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website for commercial purposes without our written consent
Submit false, misleading, or fraudulent information through our contact or AutoRx forms
Impersonate any person or entity or misrepresent your affiliation with any person or entity
Use the Website in any manner that could damage, disable, overburden, or impair our infrastructure
Use the Website to harass, abuse, or harm another person

We reserve the right to deny access to the Website to anyone we determine, in our sole discretion, to be violating these terms.

Forms and inquiries

When you submit information through our contact form or AutoRx brief request form, we may use that information to follow up with you about Beluga's services, schedule a scoping call, or provide the materials you requested. Submission of a form does not create a contract or guarantee a response. We will respond to inquiries we determine to be relevant to our business in our reasonable discretion.

Information you submit through forms is handled in accordance with our Privacy Policy.

No medical advice

Nothing on the Website constitutes medical advice. The Website describes our clinical infrastructure services from a business and operational perspective. Descriptions of clinical protocols, treatments, or programs on the Website are informational and intended for business prospects evaluating Beluga as a clinical infrastructure provider. They are not directed to patients and should not be relied on for any health decision.

Any actual clinical care is provided by Beluga Health, P.A. or one of its affiliated professional corporations through licensed physicians, subject to a physician's independent medical judgment, applicable clinical guidelines, and the laws of each state where care is delivered. Clinical services are subject to separate patient-facing agreements, including informed consent and the patient-facing privacy policy.

If you are a patient experiencing a medical emergency, call your local emergency services or go to the nearest emergency room.

Forward-looking statements and marketing claims

The Website contains descriptions of our business, our capabilities, our clinical programs, our integration paths, and our pricing structures. Some statements are forward-looking, including descriptions of features, timelines, or capabilities that reflect our current plans and expectations. Forward-looking statements involve risks and uncertainties. Actual results, timelines, capabilities, or commercial terms may differ from what is described on the Website.

Specific commercial arrangements with partner brands, including final pricing, integration timelines, and service-level commitments, are determined through separate agreements following a scoping call. Nothing on the Website should be interpreted as a binding commitment to specific terms outside of such an executed agreement.

Customer quotes, social proof, and case study material on the Website are presented in anonymized or category-only form unless we have specific permission to identify a partner. Quotes are illustrative and may be edited for length and clarity while preserving meaning.

Intellectual property

The Website and all content on it, including text, graphics, logos, images, custom illustrations, the four-layer stack diagram, the AutoRx timeline visual, the three paths orientation visual, the pod staffing visual, software, and design, are owned by Beluga or our licensors and are protected by United States and international copyright, trademark, and other intellectual property laws.

"Beluga," "Beluga Health," "AutoRx," and any associated logos are trademarks of Beluga. Other names, brands, or marks referenced on the Website are the property of their respective owners. References to third-party brands or services on the Website are for descriptive purposes only and do not imply endorsement, affiliation, or partnership unless explicitly stated.

You may view, download, and print content from the Website for your own personal or internal business use related to evaluating Beluga as a potential partner. Any other use, including reproduction, modification, distribution, public display, or creation of derivative works, requires our prior written consent.

Third-party links and services

The Website may contain links to third-party websites or reference third-party services. We are not responsible for the content, accuracy, or practices of any third-party site or service. Inclusion of a link or reference does not imply endorsement.

The Salespeak chat widget on our marketing pages is a third-party service. If you interact with the widget, your interaction is also subject to Salespeak's terms and privacy policy.

Disclaimer of warranties

The Website is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, Beluga disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade.

We do not warrant that the Website will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, reliability, or timeliness of any information on the Website. Information on the Website may be updated or changed at any time without notice.

Limitation of liability

To the fullest extent permitted by applicable law, in no event will Beluga, its officers, directors, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to damages for lost profits, lost data, business interruption, or loss of goodwill, arising out of or related to your use of, or inability to use, the Website, even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, our total cumulative liability arising out of or related to your use of the Website will not exceed one hundred US dollars (USD $100). This limitation applies whether the claim is based on contract, tort, statute, or any other legal theory.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless Beluga, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys' fees, arising out of or related to your use of the Website, your violation of these terms, your violation of any law, or your infringement of any third-party rights.

Modifications to the website and terms

We may modify, suspend, or discontinue the Website or any portion of it at any time without notice. We are not liable for any modification, suspension, or discontinuation.

We may also update these terms from time to time. When we make material changes, we will update the effective date at the top and, where appropriate, notify users through the Website. Your continued use of the Website after an update constitutes acceptance of the revised terms.

Governing law and dispute resolution

These terms and any dispute arising out of or related to them or to your use of the Website will be governed by the laws of the State of Delaware, without regard to its conflict of laws principles.

Any dispute arising out of or related to these terms or to your use of the Website that cannot be resolved through good-faith discussion will be resolved exclusively in the state or federal courts located in the State of Delaware. You and Beluga consent to personal jurisdiction in those courts.

Each party waives any right to a jury trial in any proceeding arising out of or related to these terms.

Miscellaneous

If any provision of these terms is held invalid or unenforceable, the remaining provisions will continue in full force and effect. Our failure to enforce any provision of these terms will not constitute a waiver of that or any other provision. You may not assign or transfer these terms without our prior written consent. We may assign these terms in connection with a merger, acquisition, financing, or sale of assets.

These terms, together with our Privacy Policy, constitute the entire agreement between you and Beluga regarding your use of the Website and supersede any prior agreements or understandings regarding the same subject matter.

How to contact us

If you have questions about these terms, contact us at:

Email: info@belugahealth.com

Mailing address: 1321 Upland Dr., Suite 18399, Houston, TX 77043